Review of the
HP Photosmart Premium Model 309A
Here is my breakdown on this all-in-one printer:
Prints photographs nicely
Very Slow Printing
Ink cartridges are expensive and do not last long
I purchased this all-in-one printer to use for printing off text documents and digital photographs. I purchased it at Staples and spent over $250.00. I have had it for 1 year and 16 days (according to Hewlett Packard when I called for warranty service) - however, my records (not my receipt because I couldn't find it - but my actual purchase notes I wrote on the warranty card) state I had it for less than a year. It just quit working this weekend. So, after spending a couple of hours on the internet typing HP customer service (mostly waiting for the HP representative to tell me what to try), it turns out the machine only needs a new power cord. They stated that they would email me with information to send them within the hour but over 72 hours later, I'm still waiting to hear anything from them. Definitely NOT recommended.
UPDATE - 2 months later: I found my actual receipt ... the machine, when I called HP, still had over a month left of the warranty (at that point in time - but it's too late now). I am SO disappointed in the company. I have NO idea where they even got the information they claimed was about my machine and that it was no longer under warranty. I will NEVER purchase another HP product of ANY kind.
My experience with the all-in-one HP Photosmart Premium printer (model 309A) has been fairly poor and I will not buy another product from Hewlett Packard, simply due to this whole experience.
I do not like writing negative reviews but I would avoid this printer at all costs unless you really like to overpay for ink and receive bad customer service from a company that outright lies to avoid product warranty coverage.